Shipping policy
Processing Time Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery We offer free standard shipping on US orders of $15 or more. Orders under $15 ship for a flat $5.99.
Domestic Shipping (US)
- Standard Shipping: 3–5 business days
International Shipping We currently ship within the United States only.
Damaged Shipments If your order arrives damaged, please contact us within 7 days at jcolemansbbq@gmail.com with photos of the packaging and product.
Lost Packages If your package is marked as delivered but cannot be located, please contact us at jcolemansbbq@gmail.com and we'll assist in filing a claim with the carrier.